{"id":46212,"date":"2026-09-10T10:54:42","date_gmt":"2026-09-10T09:54:42","guid":{"rendered":"https:\/\/www.medaspis.com\/alert\/unknown-serial-number"},"modified":"2026-09-17T07:48:47","modified_gmt":"2026-09-17T06:48:47","slug":"unknown-serial-number","status":"publish","type":"page","link":"https:\/\/www.medaspis.com\/en\/alert\/unknown-serial-number","title":{"rendered":"unknown serial number"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46212\" class=\"elementor elementor-46212 elementor-29557\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b5c4654 e-flex e-con-boxed e-con e-parent\" data-id=\"b5c4654\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e2aeb98 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"e2aeb98\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-a927085 e-con-full e-flex e-con e-child\" data-id=\"a927085\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-025d0c7 elementor-hidden-mobile e-con-full e-flex e-con e-child\" data-id=\"025d0c7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21d14f8 elementor-widget elementor-widget-spacer\" data-id=\"21d14f8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3656090 elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"3656090\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/en\">\n\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.medaspis.com\/wp-content\/uploads\/2023\/01\/Logo_medAspis-blue.svg\" class=\"attachment-full size-full wp-image-32987\" alt=\"\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d4c8912 elementor-widget elementor-widget-spacer\" data-id=\"d4c8912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2f44c2e elementor-widget elementor-widget-heading\" data-id=\"2f44c2e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.medaspis.com\/en\/alert\">Alert Management<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8b160b0 elementor-hidden-mobile e-con-full e-flex e-con e-child\" data-id=\"8b160b0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-804c47a elementor-widget elementor-widget-heading\" data-id=\"804c47a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Suspected Falsification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-72ad5e5 elementor-nav-menu--dropdown-none elementor-hidden-mobile elementor-widget elementor-widget-nav-menu\" data-id=\"72ad5e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-chevron-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-72ad5e5\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30017\"><a href=\"https:\/\/www.medaspis.com\/alert\/seriennummer-nicht-gefunden\" class=\"elementor-item\">unknown serial number<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30049\"><a href=\"https:\/\/www.medaspis.com\/alert\/falsche-charge\" class=\"elementor-item\">Batch Number mismatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30050\"><a href=\"https:\/\/www.medaspis.com\/alert\/charge-unbekannt\" class=\"elementor-item\">Unknown Batch Number<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30048\"><a href=\"https:\/\/www.medaspis.com\/alert\/falsches-verfalldatum\" class=\"elementor-item\">Expiry Date mismatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30083\"><a href=\"https:\/\/www.medaspis.com\/alert\/bereits-deaktiviert\" class=\"elementor-item\">already inactive<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30081\"><a href=\"https:\/\/www.medaspis.com\/alert\/reaktivierung-falscher-user\" class=\"elementor-item\">Undo attempted by different user.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30082\"><a href=\"https:\/\/www.medaspis.com\/alert\/reaktivierung-verpasst\" class=\"elementor-item\">Undo Status > 10 days<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-72ad5e5\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30017\"><a href=\"https:\/\/www.medaspis.com\/alert\/seriennummer-nicht-gefunden\" class=\"elementor-item\" tabindex=\"-1\">unknown serial number<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30049\"><a href=\"https:\/\/www.medaspis.com\/alert\/falsche-charge\" class=\"elementor-item\" tabindex=\"-1\">Batch Number mismatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30050\"><a href=\"https:\/\/www.medaspis.com\/alert\/charge-unbekannt\" class=\"elementor-item\" tabindex=\"-1\">Unknown Batch Number<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30048\"><a href=\"https:\/\/www.medaspis.com\/alert\/falsches-verfalldatum\" class=\"elementor-item\" tabindex=\"-1\">Expiry Date mismatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30083\"><a href=\"https:\/\/www.medaspis.com\/alert\/bereits-deaktiviert\" class=\"elementor-item\" tabindex=\"-1\">already inactive<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30081\"><a href=\"https:\/\/www.medaspis.com\/alert\/reaktivierung-falscher-user\" class=\"elementor-item\" tabindex=\"-1\">Undo attempted by different user.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30082\"><a href=\"https:\/\/www.medaspis.com\/alert\/reaktivierung-verpasst\" class=\"elementor-item\" tabindex=\"-1\">Undo Status > 10 days<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3e789db elementor-widget elementor-widget-heading\" data-id=\"3e789db\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Errors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-254cba1 elementor-nav-menu--dropdown-none elementor-hidden-mobile elementor-widget elementor-widget-nav-menu\" data-id=\"254cba1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-chevron-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-254cba1\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30127\"><a href=\"https:\/\/www.medaspis.com\/alert\/produkt-unbekannt\" class=\"elementor-item\">Unknown Product Code<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30126\"><a href=\"https:\/\/www.medaspis.com\/alert\/allgemeiner-fehler\" class=\"elementor-item\">General error\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30125\"><a href=\"https:\/\/www.medaspis.com\/alert\/doppel-scan\" class=\"elementor-item\">Double scan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30124\"><a href=\"https:\/\/www.medaspis.com\/alert\/anmeldung-ungueltig\" class=\"elementor-item\">invalid Arvato login<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30123\"><a href=\"https:\/\/www.medaspis.com\/alert\/benutzer-gesperrt\" class=\"elementor-item\">user locked<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30359\"><a href=\"https:\/\/www.medaspis.com\/alert\/terms-conditions-ungueltig\" class=\"elementor-item\">T&#038;C invalid<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-254cba1\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30127\"><a href=\"https:\/\/www.medaspis.com\/alert\/produkt-unbekannt\" class=\"elementor-item\" tabindex=\"-1\">Unknown Product Code<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30126\"><a href=\"https:\/\/www.medaspis.com\/alert\/allgemeiner-fehler\" class=\"elementor-item\" tabindex=\"-1\">General error\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30125\"><a href=\"https:\/\/www.medaspis.com\/alert\/doppel-scan\" class=\"elementor-item\" tabindex=\"-1\">Double scan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30124\"><a href=\"https:\/\/www.medaspis.com\/alert\/anmeldung-ungueltig\" class=\"elementor-item\" tabindex=\"-1\">invalid Arvato login<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30123\"><a href=\"https:\/\/www.medaspis.com\/alert\/benutzer-gesperrt\" class=\"elementor-item\" tabindex=\"-1\">user locked<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30359\"><a href=\"https:\/\/www.medaspis.com\/alert\/terms-conditions-ungueltig\" class=\"elementor-item\" tabindex=\"-1\">T&#038;C invalid<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c77569c elementor-widget elementor-widget-heading\" data-id=\"c77569c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">medAspis Messages\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a6dbc87 elementor-nav-menu--dropdown-none elementor-hidden-mobile elementor-widget elementor-widget-nav-menu\" data-id=\"a6dbc87\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-chevron-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-a6dbc87\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30361\"><a href=\"https:\/\/www.medaspis.com\/alert\/bereits-hier-abgegeben\" class=\"elementor-item\">dispensed here\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30360\"><a href=\"https:\/\/www.medaspis.com\/alert\/kein-fmd-code\" class=\"elementor-item\">No FMD Code<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-a6dbc87\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30361\"><a href=\"https:\/\/www.medaspis.com\/alert\/bereits-hier-abgegeben\" class=\"elementor-item\" tabindex=\"-1\">dispensed here\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30360\"><a href=\"https:\/\/www.medaspis.com\/alert\/kein-fmd-code\" class=\"elementor-item\" tabindex=\"-1\">No FMD Code<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5939821 elementor-widget elementor-widget-wpml-language-switcher\" data-id=\"5939821\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpml-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpml-elementor-ls\">\n<div role=\"navigation\" aria-label=\"Language Switcher\" class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-list-horizontal\">\n\t<ul><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-de wpml-ls-first-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/\" hreflang=\"de\" lang=\"de\" class=\"wpml-ls-link\" aria-label=\"Switch to Deutsch\" title=\"Switch to Deutsch\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Deutsch<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/fr\" hreflang=\"fr\" lang=\"fr\" class=\"wpml-ls-link\" aria-label=\"Switch to Fran\u00e7ais\" title=\"Switch to Fran\u00e7ais\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Fran\u00e7ais<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-it wpml-ls-last-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/it\" hreflang=\"it\" lang=\"it\" class=\"wpml-ls-link\" aria-label=\"Switch to Italiano\" title=\"Switch to Italiano\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Italiano<\/span><\/a>\n\t\t\t<\/li><\/ul>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-42e14f5 e-con-full e-flex e-con e-child\" data-id=\"42e14f5\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a09dbd e-con-full e-flex e-con e-child\" data-id=\"5a09dbd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c28f7f0 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-child\" data-id=\"c28f7f0\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-418a193 e-con-full e-flex e-con e-child\" data-id=\"418a193\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8f537d9 elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"8f537d9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/en\">\n\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.medaspis.com\/wp-content\/uploads\/2023\/01\/Logo_medAspis-blue.svg\" class=\"attachment-full size-full wp-image-32987\" alt=\"\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0bc112c e-con-full e-flex e-con e-child\" data-id=\"0bc112c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c2829a elementor-widget elementor-widget-heading\" data-id=\"0c2829a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.medaspis.com\/en\/alert\">Alert Management<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f25aab8 elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"f25aab8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b0badc3 elementor-widget elementor-widget-heading\" data-id=\"b0badc3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">unknown serial number<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-77e7472 elementor-widget elementor-widget-text-editor\" data-id=\"77e7472\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>The alert message may indicate an attempt at counterfeiting and is automatically forwarded to the competent authorities.<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab1926f elementor-widget elementor-widget-heading\" data-id=\"ab1926f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Description and cause:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c70c57b elementor-widget elementor-widget-text-editor\" data-id=\"c70c57b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The recorded serial number could not be found. Possible reasons:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9f20f18 elementor-widget elementor-widget-text-editor\" data-id=\"9f20f18\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li>The serial number was not uploaded by the manufacturer. It is probably an isolated case (blind passenger).<\/li><li>The serial number was transferred incorrectly (e.g. incorrect entry in manual mode).<\/li><li>The pack is a counterfeit.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b6542d0 elementor-widget elementor-widget-heading\" data-id=\"b6542d0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Handling instructions:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d1c2c4c elementor-widget elementor-widget-text-editor\" data-id=\"d1c2c4c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>The pack must be separated and must not be brought to market until the cause of the alert has been determined. <\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9e5be14 elementor-widget elementor-widget-heading\" data-id=\"9e5be14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Procedures for the scanning staff: \u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-27a5aef elementor-widget elementor-widget-text-editor\" data-id=\"27a5aef\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>are there any (manual) input errors?<\/li><li>is the scanner working properly?<\/li><li>are other packs of the delivery or the storage unit also affected?<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2826c14 elementor-widget elementor-widget-heading\" data-id=\"2826c14\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Procedures for the responsible person:\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8039294 elementor-widget elementor-widget-text-editor\" data-id=\"8039294\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>photograph the 2D matrix code and the data in human readable form<\/li><li>follow the rules of your NMVO for handling suspicious cases.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b615715 elementor-widget elementor-widget-heading\" data-id=\"b615715\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Further use of the pack \u200b <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-95928c0 elementor-widget elementor-widget-text-editor\" data-id=\"95928c0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>ATTENTION! A pack with a code error is not marketable. Any other facility in the pharmaceutical supply chain will receive the same alert message and reject your supply.<\/p><p>Special case return: If the pack is returned, the responsible person can specify simplified quarantine rules, for example, release the pack for destruction immediately. The lack of marketability may be the reason for returning the pack.<\/p><p>Special case of freshly produced medicine: It cannot be ruled out that packs are already delivered to the 3PL although the associated data have not yet been uploaded to the verification system. Contact the manufacturer to clarify such cases directly.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8a66613 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"8a66613\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.medaspis.com\/en\/alert\">&gt;&gt; back to overview <\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0b9dd46 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-wpml-language-switcher\" data-id=\"0b9dd46\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpml-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpml-elementor-ls\">\n<div role=\"navigation\" aria-label=\"Language Switcher\" class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-list-horizontal\">\n\t<ul><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-de wpml-ls-first-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/\" hreflang=\"de\" lang=\"de\" class=\"wpml-ls-link\" aria-label=\"Switch to Deutsch\" title=\"Switch to Deutsch\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Deutsch<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/fr\" hreflang=\"fr\" lang=\"fr\" class=\"wpml-ls-link\" aria-label=\"Switch to Fran\u00e7ais\" title=\"Switch to Fran\u00e7ais\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Fran\u00e7ais<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-it wpml-ls-last-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/it\" hreflang=\"it\" lang=\"it\" class=\"wpml-ls-link\" aria-label=\"Switch to Italiano\" title=\"Switch to Italiano\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Italiano<\/span><\/a>\n\t\t\t<\/li><\/ul>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Alert Management Suspected Falsification General Errors medAspis Messages\u200b English Fran\u00e7ais Italiano Alert Management unknown serial number The alert message may indicate an attempt at counterfeiting and is automatically forwarded to the competent authorities. Description and cause: The recorded serial number could not be found. Possible reasons: The serial number was not uploaded by the manufacturer. [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":22660,"parent":29820,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"inline_featured_image":false,"wp_social_preview_title":"","wp_social_preview_description":"","wp_social_preview_image":0,"footnotes":""},"class_list":["post-46212","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages\/46212","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/comments?post=46212"}],"version-history":[{"count":10,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages\/46212\/revisions"}],"predecessor-version":[{"id":46864,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages\/46212\/revisions\/46864"}],"up":[{"embeddable":true,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages\/29820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/media\/22660"}],"wp:attachment":[{"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/media?parent=46212"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}