{"id":46365,"date":"2026-09-10T14:02:45","date_gmt":"2026-09-10T13:02:45","guid":{"rendered":"https:\/\/www.medaspis.com\/alert\/general-error"},"modified":"2026-09-17T07:32:02","modified_gmt":"2026-09-17T06:32:02","slug":"general-error","status":"publish","type":"page","link":"https:\/\/www.medaspis.com\/en\/alert\/general-error","title":{"rendered":"General error\u200b"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"46365\" class=\"elementor elementor-46365 elementor-30089\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-5d1d3d3 e-flex e-con-boxed e-con e-parent\" data-id=\"5d1d3d3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ace721b e-con-full e-flex e-con e-child\" data-id=\"ace721b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-25854ee e-con-full e-flex e-con e-child\" data-id=\"25854ee\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;sticky&quot;:&quot;top&quot;,&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-d3068d9 elementor-hidden-mobile e-con-full e-flex e-con e-child\" data-id=\"d3068d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1f55b17 elementor-widget elementor-widget-spacer\" data-id=\"1f55b17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-41eac7a elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"41eac7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/en\">\n\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.medaspis.com\/wp-content\/uploads\/2023\/01\/Logo_medAspis-blue.svg\" class=\"attachment-full size-full wp-image-32987\" alt=\"\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e0eeb5d elementor-widget elementor-widget-spacer\" data-id=\"e0eeb5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cb5b7f4 elementor-widget elementor-widget-heading\" data-id=\"cb5b7f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.medaspis.com\/en\/alert\">Alert Management<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d840164 e-con-full e-flex e-con e-child\" data-id=\"d840164\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-15c3fd9 elementor-hidden-mobile e-con-full e-flex e-con e-child\" data-id=\"15c3fd9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-464aff0 elementor-widget elementor-widget-heading\" data-id=\"464aff0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Suspected Falsification<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-71b7be5 elementor-nav-menu--dropdown-none elementor-hidden-mobile elementor-widget elementor-widget-nav-menu\" data-id=\"71b7be5\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-chevron-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-71b7be5\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30017\"><a href=\"https:\/\/www.medaspis.com\/alert\/seriennummer-nicht-gefunden\" class=\"elementor-item\">unknown serial number<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30049\"><a href=\"https:\/\/www.medaspis.com\/alert\/falsche-charge\" class=\"elementor-item\">Batch Number mismatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30050\"><a href=\"https:\/\/www.medaspis.com\/alert\/charge-unbekannt\" class=\"elementor-item\">Unknown Batch Number<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30048\"><a href=\"https:\/\/www.medaspis.com\/alert\/falsches-verfalldatum\" class=\"elementor-item\">Expiry Date mismatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30083\"><a href=\"https:\/\/www.medaspis.com\/alert\/bereits-deaktiviert\" class=\"elementor-item\">already inactive<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30081\"><a href=\"https:\/\/www.medaspis.com\/alert\/reaktivierung-falscher-user\" class=\"elementor-item\">Undo attempted by different user.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30082\"><a href=\"https:\/\/www.medaspis.com\/alert\/reaktivierung-verpasst\" class=\"elementor-item\">Undo Status > 10 days<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-71b7be5\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30017\"><a href=\"https:\/\/www.medaspis.com\/alert\/seriennummer-nicht-gefunden\" class=\"elementor-item\" tabindex=\"-1\">unknown serial number<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30049\"><a href=\"https:\/\/www.medaspis.com\/alert\/falsche-charge\" class=\"elementor-item\" tabindex=\"-1\">Batch Number mismatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30050\"><a href=\"https:\/\/www.medaspis.com\/alert\/charge-unbekannt\" class=\"elementor-item\" tabindex=\"-1\">Unknown Batch Number<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30048\"><a href=\"https:\/\/www.medaspis.com\/alert\/falsches-verfalldatum\" class=\"elementor-item\" tabindex=\"-1\">Expiry Date mismatch<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30083\"><a href=\"https:\/\/www.medaspis.com\/alert\/bereits-deaktiviert\" class=\"elementor-item\" tabindex=\"-1\">already inactive<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30081\"><a href=\"https:\/\/www.medaspis.com\/alert\/reaktivierung-falscher-user\" class=\"elementor-item\" tabindex=\"-1\">Undo attempted by different user.<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30082\"><a href=\"https:\/\/www.medaspis.com\/alert\/reaktivierung-verpasst\" class=\"elementor-item\" tabindex=\"-1\">Undo Status > 10 days<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab70b26 elementor-widget elementor-widget-heading\" data-id=\"ab70b26\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General Errors<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d12d76a elementor-nav-menu--dropdown-none elementor-hidden-mobile elementor-widget elementor-widget-nav-menu\" data-id=\"d12d76a\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-chevron-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-d12d76a\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30127\"><a href=\"https:\/\/www.medaspis.com\/alert\/produkt-unbekannt\" class=\"elementor-item\">Unknown Product Code<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30126\"><a href=\"https:\/\/www.medaspis.com\/alert\/allgemeiner-fehler\" class=\"elementor-item\">General error\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30125\"><a href=\"https:\/\/www.medaspis.com\/alert\/doppel-scan\" class=\"elementor-item\">Double scan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30124\"><a href=\"https:\/\/www.medaspis.com\/alert\/anmeldung-ungueltig\" class=\"elementor-item\">invalid Arvato login<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30123\"><a href=\"https:\/\/www.medaspis.com\/alert\/benutzer-gesperrt\" class=\"elementor-item\">user locked<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30359\"><a href=\"https:\/\/www.medaspis.com\/alert\/terms-conditions-ungueltig\" class=\"elementor-item\">T&#038;C invalid<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-d12d76a\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30127\"><a href=\"https:\/\/www.medaspis.com\/alert\/produkt-unbekannt\" class=\"elementor-item\" tabindex=\"-1\">Unknown Product Code<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30126\"><a href=\"https:\/\/www.medaspis.com\/alert\/allgemeiner-fehler\" class=\"elementor-item\" tabindex=\"-1\">General error\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30125\"><a href=\"https:\/\/www.medaspis.com\/alert\/doppel-scan\" class=\"elementor-item\" tabindex=\"-1\">Double scan<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30124\"><a href=\"https:\/\/www.medaspis.com\/alert\/anmeldung-ungueltig\" class=\"elementor-item\" tabindex=\"-1\">invalid Arvato login<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30123\"><a href=\"https:\/\/www.medaspis.com\/alert\/benutzer-gesperrt\" class=\"elementor-item\" tabindex=\"-1\">user locked<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30359\"><a href=\"https:\/\/www.medaspis.com\/alert\/terms-conditions-ungueltig\" class=\"elementor-item\" tabindex=\"-1\">T&#038;C invalid<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8ca353e elementor-widget elementor-widget-heading\" data-id=\"8ca353e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">medAspis Messages\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-912255e elementor-nav-menu--dropdown-none elementor-hidden-mobile elementor-widget elementor-widget-nav-menu\" data-id=\"912255e\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-chevron-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Men\u00fc\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-none\">\n\t\t\t\t<ul id=\"menu-1-912255e\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30361\"><a href=\"https:\/\/www.medaspis.com\/alert\/bereits-hier-abgegeben\" class=\"elementor-item\">dispensed here\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30360\"><a href=\"https:\/\/www.medaspis.com\/alert\/kein-fmd-code\" class=\"elementor-item\">No FMD Code<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-912255e\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30361\"><a href=\"https:\/\/www.medaspis.com\/alert\/bereits-hier-abgegeben\" class=\"elementor-item\" tabindex=\"-1\">dispensed here\u200b<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-30360\"><a href=\"https:\/\/www.medaspis.com\/alert\/kein-fmd-code\" class=\"elementor-item\" tabindex=\"-1\">No FMD Code<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ca9dd88 elementor-widget elementor-widget-wpml-language-switcher\" data-id=\"ca9dd88\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpml-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpml-elementor-ls\">\n<div role=\"navigation\" aria-label=\"Language Switcher\" class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-list-horizontal\">\n\t<ul><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-de wpml-ls-first-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/\" hreflang=\"de\" lang=\"de\" class=\"wpml-ls-link\" aria-label=\"Switch to Deutsch\" title=\"Switch to Deutsch\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Deutsch<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/fr\" hreflang=\"fr\" lang=\"fr\" class=\"wpml-ls-link\" aria-label=\"Switch to Fran\u00e7ais\" title=\"Switch to Fran\u00e7ais\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Fran\u00e7ais<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-it wpml-ls-last-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/it\" hreflang=\"it\" lang=\"it\" class=\"wpml-ls-link\" aria-label=\"Switch to Italiano\" title=\"Switch to Italiano\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Italiano<\/span><\/a>\n\t\t\t<\/li><\/ul>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-92aa0b3 e-con-full e-flex e-con e-child\" data-id=\"92aa0b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ab7620b e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-child\" data-id=\"ab7620b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;sticky&quot;:&quot;top&quot;,&quot;sticky_on&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;],&quot;sticky_offset&quot;:0,&quot;sticky_effects_offset&quot;:0,&quot;sticky_anchor_link_offset&quot;:0}\">\n\t\t<div class=\"elementor-element elementor-element-bff07f1 e-con-full e-flex e-con e-child\" data-id=\"bff07f1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-37ede38 elementor-widget elementor-widget-theme-site-logo elementor-widget-image\" data-id=\"37ede38\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"theme-site-logo.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/en\">\n\t\t\t<img decoding=\"async\" width=\"1\" height=\"1\" src=\"https:\/\/www.medaspis.com\/wp-content\/uploads\/2023\/01\/Logo_medAspis-blue.svg\" class=\"attachment-full size-full wp-image-32987\" alt=\"\" \/>\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fc15196 e-con-full e-flex e-con e-child\" data-id=\"fc15196\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0753756 elementor-widget elementor-widget-heading\" data-id=\"0753756\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.medaspis.com\/en\/alert\">Alert Management<\/a><\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-31d499f elementor-hidden-mobile elementor-widget elementor-widget-spacer\" data-id=\"31d499f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bf6c215 elementor-widget elementor-widget-heading\" data-id=\"bf6c215\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General error\u200b<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-93476b1 elementor-widget elementor-widget-text-editor\" data-id=\"93476b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>System alert messages usually indicate faulty technical conditions of the system, but have no further effect on the dispensability of the medicines.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-83dfef8 elementor-widget elementor-widget-heading\" data-id=\"83dfef8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Description and cause:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ad3886 elementor-widget elementor-widget-text-editor\" data-id=\"5ad3886\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>A general technical error has occurred. This is due to an internal problem with the National Medicines Validation System (NMVS) or the EU Hub.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89be7dc elementor-widget elementor-widget-heading\" data-id=\"89be7dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Handling instructions:<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f67ab5f elementor-widget elementor-widget-text-editor\" data-id=\"f67ab5f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Run the transaction again. If the error message occurs during deactivation, it is recommended that you carry out a verification before repeating the process. As a technical error can also occur even when a successful deactivation is confirmed, this would result in a duplicate deactivation in this case.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d72739 elementor-widget elementor-widget-heading\" data-id=\"8d72739\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Procedures for the scanning staff: \u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9002131 elementor-widget elementor-widget-text-editor\" data-id=\"9002131\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Please wait a moment. Carry out the same operation again. It is highly likely that the NMVS system is only experiencing a temporary fault.<\/li><li>If a double deactivation is reported immediately after this fault, please report the incident.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-174fa20 elementor-widget elementor-widget-heading\" data-id=\"174fa20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Procedures for the responsible person:\u200b<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ba1594 elementor-widget elementor-widget-text-editor\" data-id=\"3ba1594\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>If double deactivation errors occur following a technical fault, the following measures should be taken:<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-23343a2 elementor-widget elementor-widget-text-editor\" data-id=\"23343a2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ol><li>Look for the pack in the Control Panel. Check whether a general technical error occurred immediately before the double deactivation.<\/li><li>In this case, the transaction data has been stored incorrectly in the NMVS. This is a technical error that cannot be rectified. The pack in question can no longer be reactivated because the original FMD operation that triggered the unexpected error was not fully completed by the NMVS. The package was deactivated internally, but this status was not fully recorded in the database within the aborted transaction. Consequently, no further operations can be carried out on this transaction. In particular, reactivation is not possible. The package remains deactivated. This is an error on the part of the NMVS.<\/li><\/ol>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aaf85b6 elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-heading\" data-id=\"aaf85b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/www.medaspis.com\/en\/alert\">&gt;&gt; back to overview <\/a><\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c5fe13e elementor-hidden-desktop elementor-hidden-tablet elementor-widget elementor-widget-wpml-language-switcher\" data-id=\"c5fe13e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"wpml-language-switcher.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"wpml-elementor-ls\">\n<div role=\"navigation\" aria-label=\"Language Switcher\" class=\"wpml-ls-statics-shortcode_actions wpml-ls wpml-ls-legacy-list-horizontal\">\n\t<ul><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-de wpml-ls-first-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/\" hreflang=\"de\" lang=\"de\" class=\"wpml-ls-link\" aria-label=\"Switch to Deutsch\" title=\"Switch to Deutsch\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Deutsch<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-fr wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/fr\" hreflang=\"fr\" lang=\"fr\" class=\"wpml-ls-link\" aria-label=\"Switch to Fran\u00e7ais\" title=\"Switch to Fran\u00e7ais\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Fran\u00e7ais<\/span><\/a>\n\t\t\t<\/li><li class=\"wpml-ls-slot-shortcode_actions wpml-ls-item wpml-ls-item-it wpml-ls-last-item wpml-ls-item-legacy-list-horizontal\">\n\t\t\t\t<a href=\"https:\/\/www.medaspis.com\/it\" hreflang=\"it\" lang=\"it\" class=\"wpml-ls-link\" aria-label=\"Switch to Italiano\" title=\"Switch to Italiano\">\n\t\t\t\t\t<span class=\"wpml-ls-native\">Italiano<\/span><\/a>\n\t\t\t<\/li><\/ul>\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Alert Management Suspected Falsification General Errors medAspis Messages\u200b English Fran\u00e7ais Italiano Alert Management General error\u200b System alert messages usually indicate faulty technical conditions of the system, but have no further effect on the dispensability of the medicines. Description and cause: A general technical error has occurred. This is due to an internal problem with the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":22660,"parent":29820,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"inline_featured_image":false,"wp_social_preview_title":"","wp_social_preview_description":"","wp_social_preview_image":0,"footnotes":""},"class_list":["post-46365","page","type-page","status-publish","has-post-thumbnail","hentry"],"_links":{"self":[{"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages\/46365","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/comments?post=46365"}],"version-history":[{"count":3,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages\/46365\/revisions"}],"predecessor-version":[{"id":46842,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages\/46365\/revisions\/46842"}],"up":[{"embeddable":true,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/pages\/29820"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/media\/22660"}],"wp:attachment":[{"href":"https:\/\/www.medaspis.com\/en\/wp-json\/wp\/v2\/media?parent=46365"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}