Alert Management

medAspis Alert Management

Das hier ist eine Übersicht aller Fehlermeldungen des medAspis Systems.

Weiterführende Informationen wie die exakte Beschreibung des Fehlers und seiner Ursache finden Sie zu jeder einzelnen Fehlermeldung.

Auch finden Sie allgemeine Hinweise zur Handhabung sowie genaue Verfahrensanweisungen für das Scan-Perswonal und die verantwortliche Person.

Positive Responses

active

successful

This pack is able to be dispensed

Successfully processed

Positive Responses

scanned

The code was scanned and stored

Coding Alerts

Unknown Batch Number

Batch Number mismatch

Expiry Date mismatch

unknown serial number

Failed to find Batch Number

The Batch Number does not match Pack Serial Number.

Expiry Date does not match Batch Number.

Pack Serial Number not recognised.

Reactivation Alerts

Undo Status > 10 days

Undo Status mismatch Undo/User mismatch

Undo attempted by different user.

Undo attempt doesn't match the Pack status.

Undo attempt doesn't match the Pack status.

The Batch Number does not match Pack Serial Number.

Undo timeframe was exceeded.

Die Reaktivierung kann nicht durchgeführt werden. Falsche FMD Operation

Double Dispense Alerts

inactive

supplied

supplied

destroyed

exported

This pack is already inactive

This pack is dispensed, exported or destroyed

This pack is already inactive

This pack is already destroyed

This pack is exported

Sample, Locked, Exported, Stolen, Recall, etc.

locked

sample

stolen

free sample

recalled

expired

withdrawn

repacked

This pack is locked for sale

This pack is a sample

This pack is marked as stolen

This pack is a free sample

This pack is recalled

This pack is expired

This pack is withdrawn

This pack has been repacked

General Alerts

general error

unknown

Unknown Product Code

Double scan

A general technical exception occurred. TRY LATER

The status of this pack is unknown

Product Code not recognised.

Double scan inside tolerance recorded.

Registration Alerts

invalid Arvato login

user locked

password expired

T&C invalid

The entered ClientId or ClientSecret does not match. Invalid Arvato login

Maximum number of failed login attempts reached. User locked

The entered password is either expired or an initial password.

The terms & conditions were not accepted in the allowed timeframe

Double Dispense Recognition

dispensed here

This pack has already been dispensed here

same for destroyed, locked, exported, sample, etc.

No FMD

no FMD code

This code is not an FMD Code. Please check if another code exists

Lean FMD with all the trimmings

medAspis Lean FMD covers all requirements for connecting your company to the NMVS responsible for you for the purpose of falsification checks in accordance with the EU Falsification Directive 2011/62/EU and Delegated Regulation (EU) 2016/161.

And much more…

Our FMD Speed Scanner

The mobile FMD Speed Scanner is extremely user-friendly with its touchscreen and is full of surprises. Here are some of its features explained:

Offline

Scanning continues even without internet. Codes are stored and processed later.

Batch Control

Monitors batches and products in real time and reports deviations immediately.

Stop on Error

The scanner stops instantly on error. Scanning continues only after confirmation.

Complete Capture

A control number shows missing packs instantly. Just rescan the last row – everything is recorded.

Scan Accelerator

The scanner scans while the server verifies in the background for maximum speed.

Double Scan Filter

Duplicate scans are detected and filtered automatically – no manual checks required.

Our Lean FMD System

Das medAspis Lean FMD System ist das Gehirn hinter dem FMD Speed Scanner. Hier werden alle Scan-Ergebnisse gesammelt und weiter verarbeitet.

User Management

PIN-protected profiles control access and allowed FMD functions securely.

Open data concept

All scan data is available for further processing and export.

Local Language

System interface and NMVS messages are displayed in your local language.

Hierarchical Aggregation

Packs, cartons and pallets are logically and transparently linked.

Export Aggregations

Aggregations can be shared easily or provided to customers.

Aggregation

Groupings with a unique aggregation code for secure processing.

Groupings

Links packs with delivery note, customer or carton.

Raw data is retained

Original codes and full NMVS responses are stored completely and permanently.

IT Interface

Web service interface for direct access to all system data in JSON format.

Long-Term Data Storage

All scan data is archived for at least five years.

FMD in Real Time

Verification is performed directly at scan via NMVS with instant feedback.

Reporting

Custom reports by product, batch or time period.

Scan History

Complete overview of all FMD activities as an audit trail.

Control Panel

Central system control with access to all data.

Our powerful
Alert mManagement

mit medAspis Lean FMD können Sie auf kritische Fälschungsalarme reagieren. Fehlalarme werden verhindert, die übrig gebliebenen kritischen Fälle werden sicher erkannt und können verarbeitet und dokumentiert werden.

Alert Team

Expert support for all questions related to counterfeit alerts.

Alert Reporting

Structured documentation of all critical alerts.

Handling Instructions

Clear instructions for operators and supervisors in every alert case.

Alert Overview

All critical alerts clearly displayed in the control panel.

Alert Poster

All critical situations explained clearly at a glance.

Safe Dispense

Additional verification before decommissioning returned packs.

Extended Double Scan Filter

Zeitfenster bis zu 2 Stunden – ideal für Pausen und Schichtwechsel.