Double Scan

System error messages usually indicate fault technical conditions of the system but have no further effect on the dispensability of the medicines.

Description and cause:

The NMVS has detected that you have deactivated a pack more than once. This is allowed up to a certain threshold. If this threshold is exceeded, an alarm is generated. This precursor to a double deactivation error only applies to domestic packs.

Handling instructions:

Adjust your operational processes to avoid multiple deactivations.

CAUTION: If you deactivate the same pack too often, a more severe error will occur and be reported to the authorities.

Procedures for the scanning staff:

  • Adjust your operational processes to avoid multiple deactivations.

Procedures for the responsible person:

  • There are no special procedures for the responsible person.