System error messages usually indicate fault technical conditions of the system but have no further effect on the dispensability of the medicines.
A general technical error has occurred. The cause is an internal problem of the national directory system (NMVS) or the EU hub.
Start the transaction again. If the alert message occurs in the course of a deactivation, it is recommended to perform a verification before repeating it. Since a technical error can also occur during the confirmation of a successful deactivation, this would cause a double deactivation in this case.
If double deactivation errors occur after a technical malfunction, take the following measures: