The alert message may indicate an attempt at counterfeiting and is automatically forwarded to the competent authorities in case of inter-market transactions (packs from another country).
The time period of 10 days (240 hours) for reactivating the pack has already been exceeded. Reversing a deactivation is only possible within this period.
If the package originates from abroad, it must be separated and must not be brought to market until the cause of the alert has been determined.
Goods that have already been deactivated can only be used in their intended purpose (exported, marked as a free sample, etc.).