System error messages usually indicate fault technical conditions of the system but have no further effect on the dispensability of the medicines.
Reset the password according to the password policy. Either directly in your medAspis Control Panel under the „Account“ tab (if this functionality is available for your country), via your NMVS account on the web or by contacting your NMVO.
The current password policy is as follows:
Restart the transaction. If the problem persists, contact your NMVO.