T&C invalid

System error messages usually indicate fault technical conditions of the system but have no further effect on the dispensability of the medicines.

Description and cause:

This message indicates a problem accessing the system from a blocked account. The conditions were not accepted in time. Please accept the new conditions to access the system again.

Handling instructions:

Contact your NMVO to unlock the account. Start the transaction again. If the problem persists, contact your NMVO.

Procedures for the scanning staff:

  • Access to the system is not granted. Pass this message on to your responsible person or to the IT department.

Procedures for the responsible person:

  • Check your access to the NMVS. Contact your responsible NMVO for further questions.