Solve and document suspicious cases with Alert Guard
All cases of suspected falsification are identified and marked in the system.
Menu Item Alert Guard
All critical cases are clearly presented. Instructions for action are available for scanning staff and supervisors.
Different parameters are given for each grouping. The information comprises:
DATE
x
time and date of scan (server time)
PRODUCT CODE
x
product code of scanned pack
SERIAL NUMBER
x
serial number of scanned pack
BATCH
x
batch of scanned pack
EXPIRY
x
expiry date of scanned pack
FMD REQUEST
x
requested FMD operation to the NMVS
RESULT
x
text message of the result
RESULT CODE
x
The alert code specified by the NMVS (e.g. SP-201 or NMVS_LOT_03)
PRODUCT NAME
x
full name of the scanned product (optional)
MAH NAME
name of MAH (optional)
NATIONAL NUMBER
national health reimbursement number (optional)
OID
A unique key with which the record can be identified.
PACK STATE
status of the pack after the FMD operation was performed
USER HANDLING
name of user who scanned the pack
Clicking on a line displays more details about the falsification alert, including detailed instructions for the scanning staff and the responsible person.
Alert Guard Report
A PDF report can be generated from the currently displayed alert overview at any time using the export function. This report shows the most important attributes of the suspected falsification alert. In a separate field, comments can be made on the specific case.
