Online Tutorial

The User Interface

The medAspis system uses mobile handheld scanners to scan medicine packs on site. The device is called Speed Scanner. The scan results can be reviewed and further processed via the Control Panel web portal. The system can be booked in different expansion stages. The full expansion stage is described here.

The Speed Scanner

The Speed Scanner is a commercially available Android smart device with a scanner unit. The application described here runs on this unit. This application can be updated via the F-Droid application. This update can be done automatically or manually.

The user interface of the Speed Scanner

The user interface is divided into different fixed areas.

In the middle of the screen:

The read information of the last scan together with a timestamp is centrally located. Above this you will find the result of the examination by the responsible NMVS. If the system transmits the product name, it is displayed here. This product name may be truncated if the name is too long for one line.

A symbol indicates whether the result was positive (green tick) or negative (red cross). The Solidsoft system issues a warning with a yellow icon. Other warnings – for example after scanning a barcode with the wrong format – come with a blue symbol. A list of all the symbols is here.

The lower control line:

On the left, in the lower corner, is a counter. This counter counts all scanned packs but ignores duplicate scans of the same pack. Clicking on the number resets it to zero.

To the right of the counter is the FMD menu. With this menu, the FMD operation can be selected. The last FMD operation selected remains until a new operation is selected. For better applicability, the designation of the selected FMD operation is displayed repeatedly in the upper left-hand corner

The half-right display shows whether the unit is currently connected to the medAspis FMD system via the Internet.

The three dots to the far right of it call up the settings for the application.

The Control Panel

The control panel is a web portal and is accessed via the address https://panel.medaspis.org.

The control panel has a menu on the left side. By clicking on the three bars next to the medAspis logo, the menu can be folded away to make better use of the space on the screen.

The Scan History is always displayed as the start screen. Other items in the menu are the scan archive and grouping (optional). The settings concern the organisation, the Speed Scanners used, access to the NMVS and a user administration for the Speed Scanners.

Ordering new Aggregation Codes

Please allow up to 24 hours for your order to be processed. We will then send the newly generated Aggregation Codes as a PDF to the email address provided here.

Please enter the number of Aggregation Codes you required:

Request a Replacement Device

Is your FMD Speed Scanner no longer working? To ensure you can continue working without interruption, we will send you a replacement device as quickly as possible. At the same time, you will receive a return label for sending back your defective device.

You will receive the replacement unit regardless of whether your warranty is still valid.

Terms of service

  • Customers can use the medAspis repair service if an FMD Speed Scanner supplied by medAspis is damaged. During the warranty period, we provide a replacement device free of charge.
  • The option of a free repair during the warranty period, as well as any other warranty rights, remains unaffected.
  • The medAspis replacement device service applies only to handheld devices purchased under a medAspis contract, regardless of the warranty period.

Support for counterfeit alerts

Do you suspect counterfeiting? Our medAspis Alert Team will assist you with the process. We are also happy to assist you with unclear error messages or unfamiliar situations.

Describe the incident using the report form. If needed, you can upload up to three photos. We will contact you as soon as possible and support you with the next steps.

Please enter an alert category:
Photos of packs, the Control Panel or the display of the FMD Speed Scanner
(max. 3 photos)

Compliance Check-up: FMD under review

Companies in the pharmaceutical industry are validated and meet strict quality requirements. Nevertheless, there is still a significant compliance risk with FMD.

Suspected falsification cases may not be handled and documented in a GxP-compliant manner.

With our free, anonymous and non-binding Compliance Check-up, we analyse and assess your company’s critical FMD error messages.

Review compliance

Based on your existing FMD audit trails, we analyse among other things:

  • How many falsification alerts were triggered, which types, and over what period?
  • What compliance risks exist?
  • How can your internal workflows be optimised?

The analysis is performed entirely within your data system. No data is transmitted to medAspis. All evaluations remain anonymous.

Request Compliance Check-up

Is there a specific reason for the Compliance Check-up?

Error messages

Download the error messages directly to your computer in your local language.

Error messages

  • Alert Messages in english (Solidsoft)
  • Fejlmeddelelser på dansk
  • Chybová hlášení v češtině
  • Villuboð á íslensku

Can’t find your language? As soon as you become a customer, we’ll of course provide the error messages in your local language. Promise.

Systematic Validation

medAspis stands for proven quality and traceable processes. Lean FMD provides the necessary framework for this.

Validated and Documented

Lean FMD is validated in accordance with EU-GMP Annex 15. medAspis operates a Quality Management System in accordance with ISO 9001 and supports you with validation and the required documentation.

Validation toolkit

With the Validation Toolkit, you receive the documentation for the validation of Lean FMD. This enables you to carry out the necessary validation steps in a structured and traceable manner.

Download an excerpt from the Validation Toolkit to get a first impression of the structure and process of validation.

The complete toolkit contains all the necessary documents for validating Lean FMD.

Download Validation Toolkit

Powerful scanning
Powerful every day

The medAspis Speed Scanner reliably captures serialised medicines even under demanding conditions—regardless of lighting, inverted codes, or foil packaging.

Continuous scanning
Secure capture

Several functions work together seamlessly for a smooth scanning process.

  • Continuous scanning without interruption
  • Duplicate scans are ignored
  • No packs are missed

Want an example?

In the box (right video), 34 packs are scanned in a single pass. With continuous scanning, every pack is captured. The check then confirms all 34 packs.

No one more and no one less!

Watch this episode of our FMD Briefing and learn how the Speed Scanner enables fast scanning in everyday work.

FMD Briefings: How to scan quickly

Additional features

The medAspis Speed Scanner offers additional features that simplify the scanning process and support your daily workflows.

Offline

Scanning continues even without an internet connection. Codes are stored and processed later.

Batch Control

Monitors batches and products in real time and reports deviations immediately.

Stop on Error

The scanner stops immediately if an error occurs. Scanning continues only after confirmation.

Check digits

A check digit immediately indicates missing packs. Just rescan the last row – everything is recorded.

Scan Accelerator

The scanner scans while the server verifies in the background for maximum speed.

Double Scan Filter

Duplicate scans are detected and filtered automatically – no manual checks required.

Support

Our support team is always there for you.

support@medAspis.com

Online Tutorial

Operations Service

Request Aggregation Codes

Request Replacement Unit

Alert Service

Report an alert

Request a Compliance Check-up

Alert handling instructions

Download Service

Error messages

Tutorial as pdf

Validation toolkit

ISO 9001 Certificate

ISO 27001 Certificate

Please use a larger screen to view the full support menu.

Germany

Italy

Poland

Hungary

Slovakia

Denmark

Lithuania

Latvia

Greece

Estonia

Norway

Finland

Ireland

Slovenia

Croatia

Bulgaria

Romania

Portugal

Spain

Switzerland

Austria

Czech Republic

Netherlands

Belgium

Sweden

Iceland

France

Synergy makes the difference

medAspis Lean FMD supports companies in implementing the EU Falsified Medicines Directive in their daily operations. Fast data capture, flexible workflows, and traceable processes work together seamlessly, creating an efficient and transparent solution.

Precision starts with scanning

The operational FMD process begins with the medAspis Speed Scanner. It enables fast and reliable data capture, laying the foundation for all subsequent workflows in the Lean FMD system.

medAspis Speed Scanner

The platform for your FMD processes

The medAspis Lean FMD System, together with the Control Panel, forms the central platform for your FMD processes. Here, all functions for process control, evaluation, and system administration integrate seamlessly.

Organise workflows efficiently

Aggregations, groupings and other process functions support structured processing within your FMD processes.This allows related units to be managed precisely and processed securely.

Aggregation

Groups with a unique aggregation code.

Aggregation Level

Packs, cartons and pallets are linked logically and transparently.

Export Aggregation

Aggregations can be easily shared or made available to customers.

Groupings

Links packs to a delivery note, customer or carton.

FMD in real time

Verification is performed directly during scanning via the NMVS, with immediate feedback.

Traceability across the entire process

All relevant data is available centrally and can be traced at any time. This creates transparency and a reliable basis for documentation and evaluation.

Raw data

Original codes and complete NMVS responses are stored permanently.

Data storage

All scan data is archived for at least five years.

Scan History

Complete audit trail of all FMD activities.

One system. Customised to your requirements

Additional functions and extensions complement the feature set exactly where they are needed. This keeps it flexible and aligned with your requirements.

User Management

PIN-protected profiles provide secure and flexible control over access and permitted FMD functions.

Data concept

All scan data can be exported in standard formats.

Local Language

System interface and NMVS messages appear in your local language.

IT Interface

Web service interface for direct access to all system data in JSON format.

Reporting

Custom reports by product, batch or time period.

Control Panel

Central system control with access to all data.

Support
that gives you confidence

With medAspis Lean FMD, you can respond to critical falsification alerts. False alarms are prevented, while the remaining critical cases are reliably identified, processed and documented.

medAspis Alert Management

Ordering new Aggregation Codes

Please allow up to 24 hours for your order to be processed. We will then send the newly generated Aggregation Codes as a PDF to the email address provided here.

Please enter the number of Aggregation Codes you required:

Request a Replacement Device

Is your FMD Speed Scanner no longer working? To ensure you can continue working without interruption, we will send you a replacement device as quickly as possible. At the same time, you will receive a return label for sending back your defective device.

You will receive the replacement unit regardless of whether your warranty is still valid.

Terms of service

  • Customers can use the medAspis repair service if an FMD Speed Scanner supplied by medAspis is damaged. During the warranty period, we provide a replacement device free of charge.
  • The option of a free repair during the warranty period, as well as any other warranty rights, remains unaffected.
  • The medAspis replacement device service applies only to handheld devices purchased under a medAspis contract, regardless of the warranty period.

Support for counterfeit alerts

Do you suspect counterfeiting? Our medAspis Alert Team will assist you with the process. We are also happy to assist you with unclear error messages or unfamiliar situations.

Describe the incident using the report form. If needed, you can upload up to three photos. We will contact you as soon as possible and support you with the next steps.

Please enter an alert category:
Photos of packs, the Control Panel or the display of the FMD Speed Scanner
(max. 3 photos)

Compliance Check-up: FMD under review

Companies in the pharmaceutical industry are validated and meet strict quality requirements. Nevertheless, there is still a significant compliance risk with FMD.

Suspected falsification cases may not be handled and documented in a GxP-compliant manner.

With our free, anonymous and non-binding Compliance Check-up, we analyse and assess your company’s critical FMD error messages.

Review compliance

Based on your existing FMD audit trails, we analyse among other things:

  • How many falsification alerts were triggered, which types, and over what period?
  • What compliance risks exist?
  • How can your internal workflows be optimised?

The analysis is performed entirely within your data system. No data is transmitted to medAspis. All evaluations remain anonymous.

Request Compliance Check-up

Is there a specific reason for the Compliance Check-up?

Error messages

Download the error messages directly to your computer in your local language.

Error messages

  • Alert Messages in english (Solidsoft)
  • Fejlmeddelelser på dansk
  • Chybová hlášení v češtině
  • Villuboð á íslensku

Can’t find your language? As soon as you become a customer, we’ll of course provide the error messages in your local language. Promise.

Systematic Validation

medAspis stands for proven quality and traceable processes. Lean FMD provides the necessary framework for this.

Validated and Documented

Lean FMD is validated in accordance with EU-GMP Annex 15. medAspis operates a Quality Management System in accordance with ISO 9001 and supports you with validation and the required documentation.

Validation toolkit

With the Validation Toolkit, you receive the documentation for the validation of Lean FMD. This enables you to carry out the necessary validation steps in a structured and traceable manner.

Download an excerpt from the Validation Toolkit to get a first impression of the structure and process of validation.

The complete toolkit contains all the necessary documents for validating Lean FMD.

Download Validation Toolkit

Powerful scanning
Powerful every day

The medAspis Speed Scanner reliably captures serialised medicines even under demanding conditions—regardless of lighting, inverted codes, or foil packaging.

Continuous scanning
Secure capture

Several functions work together seamlessly for a smooth scanning process.

  • Continuous scanning without interruption
  • Duplicate scans are ignored
  • No packs are missed

Want an example?

In the box (right video), 34 packs are scanned in a single pass. With continuous scanning, every pack is captured. The check then confirms all 34 packs.

No one more and no one less!

Watch this episode of our FMD Briefing and learn how the Speed Scanner enables fast scanning in everyday work.

FMD Briefings: How to scan quickly

Additional features

The medAspis Speed Scanner offers additional features that simplify the scanning process and support your daily workflows.

Offline

Scanning continues even without an internet connection. Codes are stored and processed later.

Batch Control

Monitors batches and products in real time and reports deviations immediately.

Stop on Error

The scanner stops immediately if an error occurs. Scanning continues only after confirmation.

Check digits

A check digit immediately indicates missing packs. Just rescan the last row – everything is recorded.

Scan Accelerator

The scanner scans while the server verifies in the background for maximum speed.

Double Scan Filter

Duplicate scans are detected and filtered automatically – no manual checks required.