This means that
errors don't stand a chance.
This means that
errors don't stand a chance.

The active medAspis Alert Management

Serialisation has become the norm, and the often monotonous scanning work is part of everyday work. The serious detection of counterfeits is easily lost in the day-to-day business.

At the same time, thousands of suspected counterfeit cases turn up in the systems every day, almost all of them false alarms. This tempts to carelessness, alarm messages are ignored.

The authorities read along

For some time now, the general conditions have been changing. In more and more countries, the authorities are digitally connecting and taking an interest in the counterfeit alerts.

At the latest now, every alarm should be reviewed and documented. This means a lot of work if you follow the rules. Better still, reduce the many false alarms. Each prevented counterfeit alarm reduces the time-consuming alert processing and documentation. The operational processes simply continue.

How many falsification alerts have they had recently?

Our cost-free and non-binding Compliance Check-up analyses and evaluates all critical alerts of your company. So you know where you are and how vulnerable you are.

The active medAspis Alert Management

medAspis resolves open cases of suspected falsification quickly and efficiently for our customers. We prevent false alarms and support our customers in resolving suspicious cases that have arisen.

False alarms are eliminated safely and permanently.
If a falsification alarm does occur, all cases are correctly processed and documented.

medAspis Alert Protect

Time and again, medicine packs are deactivated several times due to carelessness. However, double deactivations inevitably lead to falsification alarms at the authorities. With medAspis you prevent most falsification alarms:

  • The medAspis double scan filter protects against multiple deactivations.
  • In critical situations, packs can be pre-verified. If the pack to be deactivated was already inactive when scanned, no critical counterfeit alarm is generated but only a harmless error message.

medAspis Alert Guard

If, however, real falsification alarms remain after the false alarms have been eliminated, medAspis supports you with a series of measures: The suspected cases are clearly displayed, and there are exact instructions for action for each individual case. Each case is clearly documented.

  • Time and again, falsification alarms are not correctly recognised by scanning staff in day-to-day business. To ensure no alarm is missed, medAspis also sends a message to a responsible person in your company.
  • For each possible falsification alarm, there are exact instructions for action (example here), which can be downloaded directly to the mobile phone. So that the right decisions are made directly on site.
  • All cases are documented in a report. For possible enquiries by the authorities.
  • In all cases, the medAspis Alert Team can help. You have the questions, we have the answers.

Want an example?

medApis provides exact handling instructions for each possible falsification alert. For each alarm, the appropriate instruction can be loaded directly onto the mobile phone. Wherever you are, you can step in and instantly rescue the situation.

Do you use a different serialisation system?

Whether you use the amazingly fast medAspis system for scanning or rely on another technology: You can integrate the protection of active Alert Management into your existing solution. To ensure that your serialisation process complies with regulations.
Give us a call, we will be happy to advise you.

medAspis Alert Team

Questions about Alert Management? The Alert Team is always available to answer your questions. Basta chiamarci o mandarci un messaggio.

Contact form
Your Quick Contact to medAspis

Ordering new Aggregation Codes

Please allow up to 24 hours for your order to be processed. We will then send the newly generated Aggregation Codes as a PDF to the email address provided here.

Please enter the number of Aggregation Codes you required:

Request a Replacement Device

Is your FMD Speed Scanner no longer working? To ensure you can continue working without interruption, we will send you a replacement device as quickly as possible. At the same time, you will receive a return label for sending back your defective device.

You will receive the replacement unit regardless of whether your warranty is still valid.

Terms of service

Support for counterfeit alerts

Do you suspect counterfeiting? Our medAspis Alert Team will assist you with the process. We are also happy to assist you with unclear error messages or unfamiliar situations.

Describe the incident using the report form. If needed, you can upload up to three photos. We will contact you as soon as possible and support you with the next steps.

Please enter an alert category:
Photos of packs, the Control Panel or the display of the FMD Speed Scanner
(max. 3 photos)

Compliance Check-up: FMD under review

Companies in the pharmaceutical industry are validated and meet strict quality requirements. Nevertheless, there is still a significant compliance risk with FMD.

Suspected falsification cases may not be handled and documented in a GxP-compliant manner.

With our free, anonymous and non-binding Compliance Check-up, we analyse and assess your company’s critical FMD error messages.

Review compliance

Based on your existing FMD audit trails, we analyse among other things:

The analysis is performed entirely within your data system. No data is transmitted to medAspis. All evaluations remain anonymous.

Request Compliance Check-up

Is there a specific reason for the Compliance Check-up?

Error messages

Download the error messages directly to your computer in your local language.

Error messages

Can’t find your language? As soon as you become a customer, we’ll of course provide the error messages in your local language. Promise.

Systematic Validation

medAspis stands for proven quality and traceable processes. Lean FMD provides the necessary framework for this.

Validated and Documented

Lean FMD is validated in accordance with EU-GMP Annex 15. medAspis operates a Quality Management System in accordance with ISO 9001 and supports you with validation and the required documentation.

Validation toolkit

With the Validation Toolkit, you receive the documentation for the validation of Lean FMD. This enables you to carry out the necessary validation steps in a structured and traceable manner.

Download an excerpt from the Validation Toolkit to get a first impression of the structure and process of validation.

The complete toolkit contains all the necessary documents for validating Lean FMD.

Powerful scanning
Powerful every day

The medAspis Speed Scanner reliably captures serialised medicines even under demanding conditions—regardless of lighting, inverted codes, or foil packaging.

Continuous scanning
Secure capture

Several functions work together seamlessly for a smooth scanning process.

Want an example?

In the box (right video), 34 packs are scanned in a single pass. With continuous scanning, every pack is captured. The check then confirms all 34 packs.

No one more and no one less!

Watch this episode of our FMD Briefing and learn how the Speed Scanner enables fast scanning in everyday work.

FMD Briefings: How to scan quickly

Additional features

The medAspis Speed Scanner offers additional features that simplify the scanning process and support your daily workflows.

Germany

Italy

Poland

Hungary

Slovakia

Denmark

Lithuania

Latvia

Greece

Estonia

Norway

Finland

Ireland

Slovenia

Croatia

Bulgaria

Romania

Portugal

Spain

Switzerland

Austria

Czech Republic

Netherlands

Belgium

Sweden

Iceland

France

Synergy makes the difference

medAspis Lean FMD supports companies in implementing the EU Falsified Medicines Directive in their daily operations. Fast data capture, flexible workflows, and traceable processes work together seamlessly, creating an efficient and transparent solution.

Precision starts with scanning

The operational FMD process begins with the medAspis Speed Scanner. It enables fast and reliable data capture, laying the foundation for all subsequent workflows in the Lean FMD system.

The platform for your FMD processes

The medAspis Lean FMD System, together with the Control Panel, forms the central platform for your FMD processes. Here, all functions for process control, evaluation, and system administration integrate seamlessly.

Organise workflows efficiently

Aggregations, groupings and other process functions support structured processing within your FMD processes.This allows related units to be managed precisely and processed securely.

Traceability across the entire process

All relevant data is available centrally and can be traced at any time. This creates transparency and a reliable basis for documentation and evaluation.

One system. Customised to your requirements

Additional functions and extensions complement the feature set exactly where they are needed. This keeps it flexible and aligned with your requirements.

Support
that gives you confidence

With medAspis Lean FMD, you can respond to critical falsification alerts. False alarms are prevented, while the remaining critical cases are reliably identified, processed and documented.

Ordering new Aggregation Codes

Please allow up to 24 hours for your order to be processed. We will then send the newly generated Aggregation Codes as a PDF to the email address provided here.

Please enter the number of Aggregation Codes you required:

Request a Replacement Device

Is your FMD Speed Scanner no longer working? To ensure you can continue working without interruption, we will send you a replacement device as quickly as possible. At the same time, you will receive a return label for sending back your defective device.

You will receive the replacement unit regardless of whether your warranty is still valid.

Terms of service

Support for counterfeit alerts

Do you suspect counterfeiting? Our medAspis Alert Team will assist you with the process. We are also happy to assist you with unclear error messages or unfamiliar situations.

Describe the incident using the report form. If needed, you can upload up to three photos. We will contact you as soon as possible and support you with the next steps.

Please enter an alert category:
Photos of packs, the Control Panel or the display of the FMD Speed Scanner
(max. 3 photos)

Compliance Check-up: FMD under review

Companies in the pharmaceutical industry are validated and meet strict quality requirements. Nevertheless, there is still a significant compliance risk with FMD.

Suspected falsification cases may not be handled and documented in a GxP-compliant manner.

With our free, anonymous and non-binding Compliance Check-up, we analyse and assess your company’s critical FMD error messages.

Review compliance

Based on your existing FMD audit trails, we analyse among other things:

The analysis is performed entirely within your data system. No data is transmitted to medAspis. All evaluations remain anonymous.

Request Compliance Check-up

Is there a specific reason for the Compliance Check-up?

Error messages

Download the error messages directly to your computer in your local language.

Error messages

Can’t find your language? As soon as you become a customer, we’ll of course provide the error messages in your local language. Promise.

Systematic Validation

medAspis stands for proven quality and traceable processes. Lean FMD provides the necessary framework for this.

Validated and Documented

Lean FMD is validated in accordance with EU-GMP Annex 15. medAspis operates a Quality Management System in accordance with ISO 9001 and supports you with validation and the required documentation.

Validation toolkit

With the Validation Toolkit, you receive the documentation for the validation of Lean FMD. This enables you to carry out the necessary validation steps in a structured and traceable manner.

Download an excerpt from the Validation Toolkit to get a first impression of the structure and process of validation.

The complete toolkit contains all the necessary documents for validating Lean FMD.

Powerful scanning
Powerful every day

The medAspis Speed Scanner reliably captures serialised medicines even under demanding conditions—regardless of lighting, inverted codes, or foil packaging.

Continuous scanning
Secure capture

Several functions work together seamlessly for a smooth scanning process.

Want an example?

In the box (right video), 34 packs are scanned in a single pass. With continuous scanning, every pack is captured. The check then confirms all 34 packs.

No one more and no one less!

Watch this episode of our FMD Briefing and learn how the Speed Scanner enables fast scanning in everyday work.

FMD Briefings: How to scan quickly

Additional features

The medAspis Speed Scanner offers additional features that simplify the scanning process and support your daily workflows.